A user- and development-orientated confict resolver

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1.1  Genuine access to the courts

1.2  Correct decisions at the right time

1.3  Services tailored to users’ needs

1.4  Developing and recruiting staff and managers with future-orientated expertise

1.5  Consideration for the Sami aspect

All citizens must be able to protect their rights, irrespective of their abilities, finances and where they live.
Legal cases should be settled quickly with high-quality decisions expressed in
clear language. The courts must be open and sound. The courts’ services should
be organised in a way which is tailored to the users’ needs. Staff with appropriate expertise should ensure the continuing development of the courts. Skill-acquisition measures should
be a priority for court staff. The courts must safeguard consideration for the
Sami language, culture and community life

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